Prompts in Spanish

Each line has a language: English or Spanish. It sets the language of everything callers hear from us, as opposed to your own audio messages.

1. On your dashboard, choose Line settings.
2. Under Language callers hear, choose Spanish (Español).
3. Choose Save.

Callers hear the change on their next call.

What changes

• What callers hear when there’s nothing to play, or when your line is unavailable, is in Spanish: for example “No hay ningún mensaje disponible en este momento” instead of “There is no message available right now”.
• A caller who comes back to a long audio message is welcomed back in Spanish, and told to press 0 to start over.
• Your goodbye is read by a Spanish voice, so write it in Spanish.
• Recording by phone speaks Spanish once you enter the PIN of a Spanish line. Before the PIN it speaks Spanish only if every line you can record on is in Spanish.
• If your line calls people who signed up for calls, those calls are in Spanish too.

What doesn’t

• Your audio messages and greeting play exactly as you recorded them. Record them in the language your callers speak.
• A number that isn’t connected to a line, and the rare “this line is having trouble right now” notice, are in English, because we can’t tell which line was called.