Plans and phone minutes
What each plan includes, how phone minutes are counted, and what happens if you go over.
| Starter | Growth | |
|---|---|---|
| Price | $19 a month, or $190 a year | $49 a month, or $490 a year |
| Phone listening minutes each month | 750 | 2,500 |
| Longest audio message | 60 minutes | 90 minutes |
| Phone lines | 1 | 1, plus up to 2 extra lines at $10 a month each |
| Minutes over your allowance | 2¢ a minute | 1.5¢ a minute |
Both plans include scheduling, a fallback recording, podcast import and a listening page. Paying yearly gives you 2 months free.
How minutes are counted
Phone minutes are the time callers spend listening on the phone. Each call counts in whole minutes, rounded up, so a 2-minute-10-second call counts as 3 minutes. Listening on your web page is free and never counts.
Keep an eye on it
On your dashboard, choose Billing. Phone minutes this period shows how many you’ve used, how many are left, and how many you’ll use at this pace.
If you go over
Your line keeps working. Extra minutes are added to your next bill at your plan’s rate. If your line gets far more calls than usual in a day, we email you so nothing comes as a surprise.
If you go over often, a bigger plan may cost less.
Updated October 13, 2026
Related articles
- Change your plan
Upgrade straight away, move to a smaller plan at the end of your billing period, or switch between monthly and yearly billing.
- Extra lines
On Growth, add more phone numbers to your account, each with its own audio messages.
- Your listening page
A web page where people can listen to your current audio message. Share the link anywhere.
Still need help?
Email support@dialamessage.com. Tell us your phone number and what you were trying to do, and we'll get back to you.