Upload an audio file
Add a recording you already have. MP3, WAV, M4A or AAC, up to 500 MB.
- On your dashboard, choose Audio messages.
- Under Upload an audio message, choose your Audio file.
- Give it a Title if you like. If you leave it empty, we use the file name. You can rename it later.
- Choose Upload and keep the page open until the progress bar finishes.
The audio message appears in your list as Processing… and then Ready. The page updates by itself. We even out the volume so it sounds right on the phone.
A new audio message is a draft. Callers don’t hear it until you publish it. See Publish and schedule audio messages.
What you can upload
- File types: MP3, WAV, M4A or AAC.
- File size: up to 500 MB. A long WAV file can be bigger than that; export it as an MP3 first.
- Length: up to 60 minutes on Starter and up to 90 minutes on Growth.
If an audio message says Couldn’t process, the reason is shown under its title. See An audio message couldn’t be processed.
Updated October 13, 2026
Related articles
- Publish and schedule audio messages
Put an audio message on your line now, or set dates for it to start and end. Here's what plays when.
- An audio message couldn't be processed
What each "Couldn't process" reason means and what to do.
- Record in your browser
Record an audio message with your computer's or phone's microphone, listen back, then save it.
Still need help?
Email support@dialamessage.com. Tell us your phone number and what you were trying to do, and we'll get back to you.